Status Center

Welcome to the JDXpert status page, your go-to resource for current updates on our operational status. Whether you’re wondering “is it just me?” or seeking transparency on SLA availability, this page has you covered. Rest assured, if a status indicates anything other than normal operations, our dedicated team is actively resolving the issue. For any questions or concerns, submit a support ticket to support@jdxpert.com.

Current Status

  • USA Status
    • Operational
  • Canada Status
    • Operational
  • UK Status
    • Operational
  • Operational
  • Operational
  • Operational

SLA 1 Availability

A historical overview of JDXpert’s SLA 1 availability over the past 12 months. 

Aug 23
Jul 23
Jun 23
May ’23
Apr ’23
Mar ’23
Feb ’23
Jan ’23
Dec ’22
Nov ’22
Oct ’22
Sep ’22
100.0%
100.0%
99.998%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
99.7%
99.9%

Notifications

Explore a date-organized list of notifications shown within our JDXpert platform, including recipient groups for each notification.

August 2023
Displayed to Admin and JD Admin Users
JDXpert will be performing scheduled network maintenance during our normal maintenance window on Saturday August 19th, 2023 from noon to 4 p.m. EDT. All client Production, Staging and Remote Tasks site will be unavailable for up to 15 minutes during this maintenance.
August 2023
May 2023
Displayed to Admin and JD Admin Users of clients with SSO
JDXpert is increasing security for Single Sign-on (SSO) in both our Production and Staging environments for all clients. Your sites' SSO configurations are scheduled to be updated at approximately 5 a.m. Eastern Time on xxxx. We anticipate this configuration change will take place without issue, however if you experience any problems after the update please let us know by submitting a ticket to support@jdxpert.com.
May 2023
April and May 2023
Displayed to all Admin and JD Admin Users
In the coming weeks, JDXpert will be implementing an advanced cybersecurity feature for all US hosted JDXpert client sites. More information is available in our April 2023 Newsletter.
View Newsletter
April and May 2023

Cookies & Privacy

This website uses cookies to ensure you get the best experience. Learn more

Got it