BOOK A DEMO

JDXpert Sub-Processors

JDXpert uses the third party companies below (each, a “sub-processor”) to process personal data on behalf of JDXpert and its customers. 

Sub-Processor
Solution(s)
Processing Activities
Category of Personal Data
Data Location
Supporting Information
Microsoft Corporation
Microsoft Azure
Hosting and data storage for JDXpert software in Microsoft Azure
Contact Data, Solution Log In and Usage, Job Description and Manager
US, UK, or Canada (per client requirement)
GDPR Overview
Microsoft Corporation
Office 365 and Microsoft Teams
Office 365 – Email, Document Storage, and Teams Voice/Video calls
Contact Data
US
GDPR Overview
Amazon Web Services, Inc.
AWS
Long term client data backup storage
Contact Data, Solution Log In and Usage, Job Description and Manager
US, UK, or Canada (per client requirement)
GDPR Center
Thinkific
Thinkific
Customer Training
Contact Data
Canada
Privacy & GDPR
Twilio Inc.
SendGrid
Forwarding outbound emails from JDXpert software using Sendgrid
Contact Data
US
Twilio and GDPR
MessageBird
SparkPost
Forwarding outbound emails from JDXpert software using SparkPost
Contact Data
US
SparkPost Security Program
Zoom Video Communications
Zoom
Zoom used for voice and video calls
Contact Data
US
Zoom and GDPR
GuideCX, Inc
GUIDEcx
Onboarding and Customer Success project Management
Contact Data
US
GUIDEcx DPA
HubSpot, Inc.
HubSpot
Client and Prospect Contact management
Contact Data
US
GDPR Compliance
Ziff Davis
Campaigner
Email marketing
Contact Data
US
GDPR Compliance
Zoho Corporation
Zoho Desk
Customer Support
Contact Data
US
Zoho and GDPR
Fastly, Inc.
Fastly WAF
Web Application Firewall service securing all US JDXpert client sites (not used by UK and Canadian client sites)
Web Traffic
US (US Clients Only)
Privacy & GDPR
OpenAI
ChatGPT and GPT-4
Generative AI content provider. Optional service for clients
Job Description data
US
Privacy & GDPR
Monday.com
Monday Work Management
Managing new client onboarding and ongoing Customer Success projects
Contact Data
US
Privacy & GDPR
AdRoll
AdRoll
Remarketing
Contact Data
US
Privacy & GDPR
ZoomInfo
OperationsOS (RingLead)
CRM Data Management
Contact Data
US
Privacy & GDPR
Inituit
QuickBooks
Accounting Software
Contact Data
US
QuickBooks GDPR Centre
Maxio,LLC
Maxio
Accounting Software
Contact Data
US
Privacy & GDPR
Success League
Services
Customer Success Consulting
Contact Data
US
Success League
Paro, Inc.
Services
Accounts Receivable Services
Contact Data
US
Privacy & GDPR

To make sure we are aligned with the needs and expectations of our clients, we ask that you fill out this quick survey to let us know how we’re doing. As a thank you, we’ll send you a $10 Starbucks card (or make a donation if you choose).

Cookies & Privacy

This website uses cookies to ensure you get the best experience. Learn more

Got it