JDXpert uses the third party companies below (each, a “sub-processor”) to process personal data on behalf of JDXpert and its customers.
Sub-Processor | Solution(s) | Processing Activities | Category of Personal Data | Data Location | Supporting Information |
---|---|---|---|---|---|
Microsoft Corporation | Microsoft Azure | Hosting and data storage for JDXpert software in Microsoft Azure | Contact Data, Solution Log In and Usage, Job Description and Manager | US, UK, or Canada (per client requirement) | GDPR Overview |
Microsoft Corporation | Office 365 and Microsoft Teams | Office 365 – Email, Document Storage, and Teams Voice/Video calls | Contact Data | US | GDPR Overview |
Amazon Web Services, Inc. | AWS | Long term client data backup storage | Contact Data, Solution Log In and Usage, Job Description and Manager | US, UK, or Canada (per client requirement) | GDPR Center |
Thinkific | Thinkific | Customer Training | Contact Data | Canada | Privacy & GDPR |
Twilio Inc. | SendGrid | Forwarding outbound emails from JDXpert software using Sendgrid | Contact Data | US | Twilio and GDPR |
MessageBird | SparkPost | Forwarding outbound emails from JDXpert software using SparkPost | Contact Data | US | SparkPost Security Program |
Zoom Video Communications | Zoom | Zoom used for voice and video calls | Contact Data | US | Zoom and GDPR |
GuideCX, Inc | GUIDEcx | Onboarding and Customer Success project Management | Contact Data | US | GUIDEcx DPA |
HubSpot, Inc. | HubSpot | Client and Prospect Contact management | Contact Data | US | GDPR Compliance |
Ziff Davis | Campaigner | Email marketing | Contact Data | US | GDPR Compliance |
Zoho Corporation | Zoho Desk | Customer Support | Contact Data | US | Zoho and GDPR |
Fastly, Inc. | Fastly WAF | Web Application Firewall service securing all US JDXpert client sites (not used by UK and Canadian client sites) | Web Traffic | US (US Clients Only) | Privacy & GDPR |
OpenAI | ChatGPT and
GPT-4 | Generative AI content provider. Optional service for clients | Job Description data | US | Privacy & GDPR |
Monday.com | Monday Work Management | Managing new client onboarding and ongoing Customer Success projects | Contact Data | US | Privacy & GDPR |
AdRoll | AdRoll | Remarketing | Contact Data | US | Privacy & GDPR |
ZoomInfo | OperationsOS (RingLead) | CRM Data Management | Contact Data | US | Privacy & GDPR |
Inituit | QuickBooks | Accounting Software | Contact Data | US | QuickBooks GDPR Centre |
Maxio,LLC | Maxio | Accounting Software | Contact Data | US | Privacy & GDPR |
Success League | Services | Customer Success Consulting | Contact Data | US | Success League |
Paro, Inc. | Services | Accounts Receivable Services | Contact Data | US | Privacy & GDPR |
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