JDXpert Sub-Processors

JDXpert uses the third party companies below (each, a “sub-processor”) to process personal data on behalf of JDXpert and its customers. 

Sub-Processor
Solution(s)
Processing Activities
Category of Personal Data
Data Location
Supporting Information
Microsoft Corporation
Microsoft Azure
Hosting and data storage for JDXpert software in Microsoft Azure
Contact Data, Solution Log In and Usage, Job Description and Manager
US, UK, or Canada (per client requirement)
GDPR Overview
Microsoft Corporation
Office 365 and Microsoft Teams
Office 365 – Email, Document Storage, and Teams Voice/Video calls
Contact Data
US
GDPR Overview
Amazon Web Services, Inc.
AWS
Long term client data backup storage
Contact Data, Solution Log In and Usage, Job Description and Manager
US, UK, or Canada (per client requirement)
GDPR Center
Thinkific
Thinkific
Customer Training
Contact Data
Canada
Privacy & GDPR
Twilio Inc.
SendGrid
Forwarding outbound emails from JDXpert software using Sendgrid
Contact Data
US
Twilio and GDPR
Zoom Video Communications
Zoom
Zoom used for voice and video calls
Contact Data
US
Zoom and GDPR
GuideCX, Inc
GUIDEcx
Onboarding and Customer Success project Management
Contact Data
US
GUIDEcx DPA
HubSpot, Inc.
HubSpot
Client and Prospect Contact management
Contact Data
US
GDPR Compliance
Ziff Davis
Campaigner
Campaigner email marketing
Contact Data
US
GDPR Compliance
Zoho Corporation
Zoho Desk
Customer Support
Contact Data
US
Zoho and GDPR
Fastly, Inc.
Fastly WAF
Web Application Firewall service securing all JDXpert client sites
Web Traffic
US (US Clients Only)
Privacy & GDPR

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