JDXpert uses the third party companies below (each, a “sub-processor”) to process personal data on behalf of JDXpert and its customers.
Sub-Processor | Solution(s) | Processing Activities | Category of Personal Data | Data Location | Supporting Information |
---|---|---|---|---|---|
Microsoft Corporation | Microsoft Azure | Hosting and data storage for JDXpert software in Microsoft Azure | Contact Data, Solution Log In and Usage, Job Description and Manager | US, UK, or Canada (per client requirement) | GDPR Overview |
Microsoft Corporation | Office 365 and Microsoft Teams | Office 365 – Email, Document Storage, and Teams Voice/Video calls | Contact Data | US | GDPR Overview |
Amazon Web Services, Inc. | AWS | Long term client data backup storage | Contact Data, Solution Log In and Usage, Job Description and Manager | US, UK, or Canada (per client requirement) | GDPR Center |
Thinkific | Thinkific | Customer Training | Contact Data | Canada | Privacy & GDPR |
Twilio Inc. | SendGrid | Forwarding outbound emails from JDXpert software using Sendgrid | Contact Data | US | Twilio and GDPR |
Zoom Video Communications | Zoom | Zoom used for voice and video calls | Contact Data | US | Zoom and GDPR |
GuideCX, Inc | GUIDEcx | Onboarding and Customer Success project Management | Contact Data | US | GUIDEcx DPA |
HubSpot, Inc. | HubSpot | Client and Prospect Contact management | Contact Data | US | GDPR Compliance |
Ziff Davis | Campaigner | Campaigner email marketing | Contact Data | US | GDPR Compliance |
Zoho Corporation | Zoho Desk | Customer Support | Contact Data | US | Zoho and GDPR |
Fastly, Inc. | Fastly WAF | Web Application Firewall service securing all JDXpert client sites | Web Traffic | US (US Clients Only) | Privacy & GDPR |
To make sure we are aligned with the needs and expectations of our clients, we ask that you fill out this quick survey to let us know how we’re doing. As a thank you, we’ll send you a $10 Starbucks card (or make a donation if you choose).
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