Success story

VNSNY Case Study

Visiting Nurse Service of New York Streamlines Job Description Benchmarking with JDXpert

Location

New York

Industry

Healthcare

Products

MarketPay Jobs powered by JDXpert

Overview: The Client

Visiting Nurse Service of New York (VNSNY) is a not-for-profit organization that’s been providing high-quality home healthcare services to New Yorkers since 1893. VNSNY serves more than 40,000 patients each day in the five boroughs and beyond and employs approximately 10,000 people, including home health aides, registered nurses, licensed practical nurses, social workers, rehab therapists, and other clinical professionals.

The Problem: Complicated, Time-Consuming JD Processes are Barriers to Productivity

Healthcare is a high-compliance industry with complex and changing needs. Working in such an environment requires meticulous management of details and the ability to produce accurate documentation and backup when requested to satisfy legal and regulatory frameworks. VNSNY is a mutual customer of both JDXpert and Payscale, utilizing the pair’s MarketPay Jobs by JDXpert product. Before MarketPay Jobs, VNSNY used Microsoft Word to create and collaborate on job descriptions, housing them within SharePoint. However, SharePoint’s functionality made it difficult to accomplish essential job description-related tasks. Its limited versioning history and inefficient search functions made it challenging for administrative staff to locate older versions of job descriptions. Unless managers had specific information to search by, such as a job code, information was difficult and time-consuming to find. Every time a job description needed an update or had to be reviewed to ensure compliance or to reference old verbiage, the process was cumbersome and inefficient. Employees were spending too much time managing these tasks, and timelines were often extended, complicating the workflow. Like many organizations in 2022, VNSNY is challenged by staff shortages. They were looking for ways to simplify their job description management process and needed a new, better way of creating, editing, and storing job descriptions to shorten timelines and enable working in a hybrid environment.

Visiting Nurse Services of New York (VNSNY)

Accelerates the job description writing process through the use of JDXpert's robust job description library.

Enables the development of new, collaborative, and more efficient job description workflows.

Integrates with Payscale MarketPay to benchmark jobs more easily in significantly less time.

VNSNY is a not-for-profit organization that’s been providing high-quality home healthcare services to New Yorkers since 1893. VNSNY serves more than 40,000 patients each day in the five boroughs and beyond and employs approximately 10,000 people, including home health aides, registered nurses, licensed practical nurses, social workers, rehab therapists, and other clinical professionals

The Solution: New Tools Make Light Work of the JD Workflow

As a small compensation team, VNSNY is constantly writing new job descriptions. The content library within MarketPay Jobs enabled the team to reference other jobs descriptions within their industry, helping them accelerate the process and make it more enjoyable and productive. Additionally, implementing career frameworks and understanding how this information could leverage compensation structures in MarketPay Jobs was a huge catalyst. VNSNY now has a new and better way of writing and storing job descriptions, a new system to house career framework data that is accessible for all stakeholders, and a way to view side-by-side data from previous job descriptions and those in the content library. The VNSNY team was able to develop new, collaborative, and more efficient job description workflows. Now, managers simply initiate the need for a new job description and immediately understand what is needed before submitting the JD to compensation for review.

Success

VNSNY managers and other HR personnel have reacted positively to the switch, expressing ease of use, greater accuracy, simplified collaboration, and being able to benchmark jobs more easily in significantly less time. Since they are now capable of producing job descriptions much quicker, it’s freed up a lot of time, which can be redirected to higher-value tasks.

From the Client

“MarketPay Jobs by JDXpert has transformed how we create and collaborate on job descriptions. The content library has been a huge support, providing our teams with current job frameworks and references to work with so we can accomplish our goals faster and more efficiently than ever before.”

Stephanie Coeyman, RN, Compensation Specialist, Northwest Bank

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