How WM Increased Efficiency and Efficacy with JDXpert

Success story

How WM Increased Efficiency and Efficacy with JDXpert

Location

Houston, TX

Industry

Environmental Services

The Challenge

During a companywide transition from PeopleSoft HRIS to Oracle HCM, WM seized an opportunity to manage its job information with more speed, control, and confidence. Before the transition, WM managed its job descriptions in individual Word documents. Moving to a new platform was a good reason to consolidate and update that information. WM also recognized a big opportunity to maintain version control and ensure everyone in the company could access the most up-to-date job descriptions. Historically, HRBPs and corporate compensation personnel chased down information manually. Finding the most updated version took a lot of time and follow-up because WM job descriptions were stored on three SharePoint sites—some of which hadn’t been updated in years. For a company with 1,750+ unique job descriptions and 48,000 employees, the minutes quickly added up. It took an average of two business weeks to finalize a job description and implement it into the previous HRIS system.

The Solution

WM wanted a clean slate, using only the best version of their job descriptions, to coincide with the go-live of Oracle HCM. They chose JDXpert to help turn that goal into a reality. What sealed the deal was having a cloud-based app that supported all of their job descriptions, gave stakeholders the visibility they needed, and provided a consistent format and ability to improve content with a few simple clicks. “We know where to look and it’s very easy to retrieve what we need. We also have important new functionality, such as the content search feature and the ability to align the content of WM jobs side-by-side for easy comparison,” Mark says. With a looming transition date, speed to implementation was a key consideration when choosing JDXpert. Mark and his team needed job descriptions updated and implemented before they turned on the Oracle HCM system. In practice, this meant reconciling all 6,000 Word docs to find the best version, updating each with the new job codes, titles, grades, and WM logo, and then implementing them in the system. It was a huge job—especially for a lean team. Luckily, WM had JDXpert’s implementation team to help.

WM

A single source of truth for job descriptions

Reduced manual burden to update job descriptions

A scalable system to support future growth

Company Bio

WM is North America’s largest environmental services, recycling and waste management company.

“By working with the JDXpert team, we entered our job descriptions into the cloud- based application such that we now have confidence that the best versions of all 1,750 WM jobs are in the system. We accomplished that in eight months, which is kind of hard to believe.”
Mark Briggs, Sr. Manager, Sales Compensation

“By working with the JDXpert team, we entered our job descriptions into the cloudbased application such that we now have confidence that the best versions of all 1,750 WM jobs are in the system. We accomplished that in eight months, which is kind of hard to believe,” Mark says. In fact, Mark mentioned that after loading the appropriate job descriptions into JDXpert, he was able to edit and proofread over 1200 job descriptions in less than 3 days—a task that would have been impossible without JDXpert. JDXpert now serves as a single repository for all stakeholders who need access to WM job descriptions.

For example:

Mark and other team members can build robust job descriptions directly in the app
Compliance partners can use the system to document and confirm job content for all 1,750 descriptions
Talent acquisition partners always have access to the most up-to-date job description language.

“JDXpert allows us to supply our talent acquisition partners with fresh, current job posting language. That’s very important to our future success,”
The old method of emailing different teams and waiting for a Word doc attachment is out. The new method of enabling compensation and talent professionals to meet their corporate objectives with greater efficiency is in. “Life without JDXpert would be pushing Word documents around, attaching them to emails, spending time responding to inquiries about job content, and lacking confidence that the content is up to date or relates appropriately to all the jobs in the same families or hierarchy.”

The Result

Today, Oracle HCM is WM’s system of record for its people information. JDXpert is its system of record for job content documentation. Together, these systems have already had a big impact on the company’s efficiency and control. For example, the old two-week process of finalizing a job description and implementing it into the HRIS? That same process now takes under 48 hours—80% less time. “We’ve leveraged the JDXpert system to document and create a new job at WM in a fraction of the time,” Mark says. “We’ve also experienced great time-savings for updating and retrieving job descriptions.” WM continues to grow and hiring the right talent at the right time is a key part of that. JDXpert supports that growth by providing a scalable way to create and edit job descriptions and ensure that they’re always goal-aligned and up-to-date. “Before JDXpert, we had over 6,000 job descriptions (multiple versions) saved in a system of record. We now have the confidence of knowing that the best version of the job description is the version we’re working in, and our stakeholders who need access to those job descriptions have it when they need it.” WM is now embarking on a top-to-bottom organizational review of its job architecture. The company is updating key elements, such as competency documentation, and JDXpert helps make that comprehensive futureproofing possible. “With the help of JDXpert, we are on a journey to take our job descriptions to a level that we couldn’t have imagined with how we managed them previously.”

From the Client

“Before JDXpert, we had over 6,000 job descriptions (multiple versions) saved in a system of record. We now have the confidence of knowing that the best version of the job description is the version we’re working in, and our stakeholders who need access to those job descriptions have it when they need it.”

Mark Briggs, Sr. Manager, Sales Compensation

They work with us - you should too!

“The Sierra Nevada Brewing Co. HR team is really happy to be JDXpert customers. We’ve finally found the platform we need to reduce complexity and achieve much-needed efficiencies in HR processes. Thanks, JDXpert, for solving so many issues!”

"In short, JDXpert has revolutionized what we do here every day. It’s changed and improved our processes for documenting, communicating, and assuring compliance at every stage. It’s simple to deploy, simple to use, and their customer support is second to none. If you don’t have a tool like this, you don’t know what you’re missing."

"We are so glad we went with JDXpert! For the first time in over 70 years, our organization is completely up-to-date with our job descriptions! And it only took a few months! This would have never been possible using our previous system. Thank you!”

"We have found a great partner in JDXpert to help us manage our job descriptions. JDXpert has the functionality we need: a centralized database, controlled access to end users, trackable workflows, and integration with our other HR systems. JDXpert is an intuitive system that our HR team and line managers can navigate through easily."

"The ability to customize the set up to accommodate the interface between our HRIS system as well as extract for use with other systems has been a big benefit to migrating to JDXpert. We were able to build in logic that flows between our systems and it is working well for us."

JDXpert is easy to use. As an organization that was managing job descriptions manually, this has been a game changer. The hardest part was the implementation process due to our many unique processes and use of multiple systems. The team was extremely understanding and supportive. Now, we have the ability to manage several job descriptions at the same time without being overwhelmed. I am a very pleased with JDXpert.

Our shift to JDXpert has provided us with a fresh, visually-appealing approach to job description management and consistency in our drafting process.

Success story